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Medical Group Report Card ratings for Commercial HMO Plan Members 2022-23 Edition

Los Angeles - San Fernando/San Gabriel

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Quality health care is getting the right care at the right time.


Review the star ratings in the columns below. More stars are better. Both quality and cost of care are important to consider when choosing a medical group.


The Report Card also provides other helpful information on each medical group. Click on each medical group name to find all of its star ratings, consumer assistance number, service area, website and more.


For more detail on how the list of measures approved for public reporting has changed for 2021, please refer to the Medical Group Methodology Document. For any questions, please contact amp@iha.org.






QUALITY OF MEDICAL CARE




The California Office of the Patient Advocate compared medical group performance results in 2021 to a set of national standards for quality of care to make sure that medical groups offer quality preventive care and treatment services to members. More stars are better.


Patient Experience is a separate rating. Ratings for Patient Experience are in the column to the right, Patients Rate Overall Experience

PATIENTS RATE OVERALL EXPERIENCE



The California Office of the Patient Advocate compared how medical group patients rated their experience with their medical group during 2021. More stars are better.

TOTAL COST OF CARE




The California Office of the Patient Advocate compared the average amount of money that health plans and patients pay for all of the care a patient receives each month during 2021. Groups with lower costs receive a higher star rating. More stars are better.

The dollar ranges below include the average amount paid by health plans for things like check-ups and tests, plus the average amount paid by patients for things like co-pays and monthly insurance premiums.
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Accountable Healthcare IPA (aka Accountable Healthplan Medical)
Not willing to report
Not rated
Not willing to report
Advantage Health Network
Too few patients in sample to report
Too few patients in sample to report
Not enough data to score reliably
Angeles IPA
Fair
Fair
Good
Axminster Medical Group
Very Good
Very Good
Good
Crown City Medical Group
Too few patients in sample to report
Not rated
Excellent
Diamond Bar Medical Group (aka Greater Orange County MG)
Too few patients in sample to report
Too few patients in sample to report
Not enough data to score reliably
Exceptional Care Medical Group
Poor
Too few patients in sample to report
Not enough data to score reliably
Facey Medical Group
Very Good
Excellent
Good
Family Care Specialists IPA
Good
Good
Excellent
Global Care Medical Group
Fair
Too few patients in sample to report
Excellent
Greater Covina Medical Group
Fair
Good
Not enough data to score reliably
Healthcare L.A.
Good
Too few patients in sample to report
Good
Heritage Sierra Medical Group
Good
Fair
Fair
High Desert Medical Group
Good
Too few patients in sample to report
Average
Hispanic Physicians IPA dba Medico Hispano IPA
Poor
Too few patients in sample to report
Not enough data to score reliably
Kaiser Permanente - Southern California Permanente Medical Group - Antelope Valley
Excellent
Fair
Good
Kaiser Permanente - Southern California Permanente Medical Group - Panorama City
Very Good
Very Good
Average
Kaiser Permanente - Southern California Permanente Medical Group - West Los Angeles
Excellent
Good
Fair
La Salle Medical Associates, Inc.
Poor
Too few patients in sample to report
Not enough data to score reliably
Lakeside Medical Organization
Good
Fair
Fair
Optum
Very Good
Very Good
Fair
Optum Care Network
Good
Excellent
Fair
Premier Physicians Network
Fair
Very Good
Good
Prospect Medical Group
Fair
Fair
Good
Prospect Professional Care Medical Group
Fair
Fair
Average
Regal Medical Group
Fair
Fair
Fair
Serra Community Medical Clinic
Poor
Too few patients in sample to report
Not enough data to score reliably
UCLA Medical Group
Very Good
Excellent
Average

TOTAL COST OF CARE

Higher cost care does not necessarily mean higher quality care

Medical groups may actually help to keep costs lower by providing better care.

A medical group may have lower costs because it:

  • Control costs associated with rent, staff salaries, equipment or the cost of other providers outside of the medical group.
  • Provides only tests or treatments that patients need.
  • Prevents medical errors-such as giving the wrong diagnosis or the wrong medicine-when providing care to patients, which have to be corrected with additional resources.
  • Follows up with patients and/or their caregivers after a hospital stay, helping to prevent unwanted return visits to the hospital.

Factors like higher rent and staff salaries, serving higher risk or sicker patients, serving more people without insurance, providing medical education, or providing other services that help the community may drive up costs.

321.000
 

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