Patients and Doctor Share Decisions 2020-21 Edition

Learn more about these ratings.

Why is it important to be involved in making decisions about prescription medications with your doctor?

Working together with your doctor to choose a treatment option that works best for you and your lifestyle is important. This may include choosing the right medication or in some cases, selecting other treatment options such as physical therapy, changes in diet or physical activity.

How can doctors involve you in making decisions?

Your doctor should talk with you about your treatment choices and the pros and cons of each medication. You should share your preferences with your doctor and ask questions to understand each medicine and its benefits and side effects. Together, you and your doctor can decide the medication, if needed, that best fits your needs.

What do the scores mean?

The scores show how well each health plan does at receiving feedback from members that their doctor talked with them about the pros and cons of their prescription medicine options and asked which choice best fit the patient’s needs. The higher score means more patients said their doctors shared decision making with them.

The scores are based on information from a survey of a sample of at least 100 PPO members in 2015.

When comparing plans, small differences between scores are expected. The larger differences are important.

Patients and Doctor Share Decisions

  • (Worse)
  • (Better)
Anthem Blue Cross - PPO 82% Horizontal bar, 82 units
Health Net Life Insurance Company - PPO 82% Horizontal bar, 82 units
CIGNA - PPO 78% Horizontal bar, 78 units
Aetna - PPO Too few patients in sample to report
Blue Shield of California/Blue Shield Life - PPO Too few patients in sample to report
UnitedHealthcare Insurance Co., Inc. - PPO Too few patients in sample to report

Data Disclaimer  
The source for data contained in this publication is Quality Compass®2017 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2017 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Users of the data shall not have the right to alter, enhance, or otherwise modify the data. Anyone desiring to use or reproduce the data without modification for a noncommercial purpose may do so without obtaining any approval from NCQA. All commercial uses must be approved by NCQA and are subject to a license at the discretion of NCQA. Use by health care providers in connection with their own practices is not commercial use. A "commercial use" refers to any sale, license, or distribution of the data for commercial gain, or incorporation of the data into any product or service that is sold, licensed, or distributed for commercial gain, even if there is no actual charge for inclusion of the data. ©2004-2017 National Committee for Quality Assurance, all rights reserved.

Related links