Bakersfield Family Medical Center/Heritage Physician Network 2023-24 Edition

Commercial Medical Group Report Card

Bakersfield Family Medical Center/Heritage Physician Network 2023-24 Edition

MEDICAL CARE RATINGS

QUALITY OF MEDICAL CARE
Appropriate Use of Treatments, Tests and Procedures
Asthma Care
Diabetes Care
Heart Care
Preventive Screenings
Treating Children: Getting the Right Care

Why were these topics selected?

OPA's Report Cards provide scores on health care measures used nationally for these topics. The topics provide information on important quality care for the topic and what your doctor or health plan and you should or could be doing so that you get the best care.

PATIENTS RATE OVERALL EXPERIENCE
Rating of Doctor and Care
Communicating with Patients
Coordinating Patient Care
Health Promotion
Helpful Office Staff
Timely Care and Service

Select a county named on the map below and then choose one of the star rating topics above to go to that County Medical Group Report Card page.

Counties where Bakersfield Family Medical Center/Heritage Physician Network provides services:

Kern

Many medical groups also serve patients who live in neighboring counties.

To find out about each medical group’s doctors and locations, health plans accepted, appointment hours, after hours services, urgent care services, and more go to: http://www.bfmc.com

Doctor Information

Number of primary care doctors: 81
Number of Ob/Gyn doctors: 21
Number of specialty doctors: 292
Number of mental health practitioners: 25

Primary Hospital Affiliations

Adventist Health Hospital
Bakersfield Memorial Hospital- 34Th Street
Mercy Hospital - Bakersfield
Mercy Southwest Hospital

Information Technology Use

The below services are offered by providers in this medical group:

Patient can email doctor? Some
Online appointment scheduling? Some
Patient gets visit summary that includes patient care instructions? Some
Patient can get test results online? Some
Patient can view their medical record online? Some
Online reminders for preventive and follow-up care? Some
Order medication refills online? Some
Computerized checks that medication is safe for patient? Some

The computer can warn your doctor(s) if they are trying to prescribe a drug that could cause an interaction with another drug you are taking. Medical groups report whether all, some, or none of the doctors are using computers for this safety check.

300.310/300.320

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Commercial Medical Group Report Card