HMO Quality Ratings Summary 2013 Edition
Health Care Quality is getting the right care at the right time.
This Report Card shows the quality of health care for over 9 million Californians who get their care through Health Maintenance Organizations (HMO). The 10 largest HMOs in the state are included in this Report Card.
The HMO Report Card includes health care quality scores for two major areas:
- Clinical Performance Scores – See the “HMO Provides Recommended Care” column below, and find more information on 10 health conditions/topics in the blue box in the right column.
- Patient Experience Scores – See the 3 columns below under “Patients Rate their Experience.” Also find additional information in the green box in the right column.
The Report Card also provides other helpful information on each HMO such as its education and support services and its consumer assistance number plus other contact information.