Anthem Blue Cross - HMO


MEDICAL CARE RATINGS

HMO Provides Recommended Care GoodThree stars
Asthma and Lung Disease Care FairTwo stars
Checking for Cancer GoodThree stars
Chlamydia Screening GoodThree stars
Diabetes Care GoodThree stars
Heart Care GoodThree stars
Maternity Care FairTwo stars
Mental Health Care FairTwo stars
Treating Adults: Getting the Right Care GoodThree stars
Treating Children: Getting the Right Care GoodThree stars

Why were these topics selected?

OPA's Report Cards provide scores on health care measures used nationally for these topics. The topics provide information on important quality care for the topic and what your doctor or health plan and you should or could be doing so that you get the best care.

PATIENTS RATE THEIR EXPERIENCE
Rate Their HMOGoodThree stars
Getting Care EasilyPoorOne star
HMO Helps Members Get AnswersPoorOne star

For information on doctors, health plans accepted, clinic locations, appointment hours, after hours services, urgent care services, and more go to
http://www.anthem.com


Contact Information

  • Customer service phone number: 800-999-3643 (Commercial) 800-407-4627 (Medi-Cal) 800-845-3604 (Healthy Families)
  • Customer service TTY/TDD number: 800-735-2929


  • Customer service hours/availability:
    8 a.m. - 5 p.m., M - F (Commercial) 7 a.m. - 7 p.m., M - F (Medi-Cal) 7 a.m. - 7 p.m., M - F (Healthy Families)


    Counties served:

    Alameda, Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, Del Norte, El Dorado, Fresno, Glenn, Humboldt, Imperial, Inyo, Kern, Kings, Lake, Lassen, Los Angeles, Madera, Marin, Mariposa, Mendocino, Merced, Modoc, Mono, Monterey, Napa, Nevada, Orange, Placer, Plumas, Riverside, Sacramento, San Benito, San Bernardino, San Diego, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, Sonoma, Stanislaus, Sutter, Tehama, Trinity, Tulare, Tuolumne, Ventura, Yolo, Yuba
    300.310/300.320