California Health Care
Quality Report Card
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CIGNA - PPO

Ratings

  • Excellent
    Excellent
  • Asthma and Lung Disease Care Excellent
    Excellent
  • Diabetes Care Good
    Good
  • Heart Care Good
    Good
  • Maternity Care Good
    Good
  • Behavioral and Mental Health Care Good
    Good
  • Good
    Good
  • Treating Adults: Getting the Right Care Fair
    Fair
  • Treating Children: Getting the Right Care Good
    Good
  • Fair
    Fair
  • Satisfaction with Plan Doctors Poor
    Poor
  • Satisfaction with Plan Services Fair
    Fair

Contact Information

Customer Service Phone Number
1-800-997-1654

Customer Service TTY/TTD Phone Number
711

Customer Service Hours/Availability
24/7

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