What Was Measured?

Members who contacted their plan with a problem or to get information were surveyed for the Plan Service rating.

Why Is It Important?

The best HMOs help members with heart disease keep their condition from getting worse. The doctors check members’ cholesterol levels and try to keep them controlled. This helps prevent heart attacks and strokes. The doctors also make sure that members who have had a serious heart problem, such as a heart attack, get the right medications to ease heart pain and help avoid another heart attack.

Heart Care At-a-Glance 2011 Edition

Four stars
Excellent
Three stars
Good
Two stars
Fair
One star
Poor

Heart Care

We compared HMO members' records in 2009 to a set of national standards for quality of care.
 
Aetna Health of California, Inc. FairTwo stars
Anthem Blue Cross - HMO GoodThree stars
Blue Shield of California - HMO GoodThree stars
CIGNA HMO FairTwo stars
Health Net of California, Inc. GoodThree stars
Kaiser Permanente - Northern California ExcellentFour stars
Kaiser Permanente - Southern California ExcellentFour stars
UnitedHealthcare of California (formerly PacifiCare) GoodThree stars
Western Health Advantage GoodThree stars
311.100/311.200