What Was Measured?

Members who contacted their plan with a problem or to get information were surveyed for the Plan Service rating.

Why Is It Important?

Top PPOs make sure that adults and children with respiratory problems get the right medications and know when and how to take their medicine. People who have asthma or lung disease can experience increasing difficulty breathing. These attacks are frightening and weaken the body’s defenses against the disease. Getting the right medications can relieve these attacks and prevent a repeat of them. And, plans and their doctors should make sure that people don’t get medicines that don’t work – like antibiotics for short-term bronchial infections.

Asthma & Other Respiratory Care At-a-Glance 2011 Edition

Four stars
Excellent
Three stars
Good
Two stars
Fair
One star
Poor

Asthma & Other Respiratory Care

We compared PPOs’ care for members in 2009 using national standards for quality of care.
 
Aetna PPO GoodThree stars
Anthem Blue Cross PPO GoodThree stars
Blue Shield of California/Blue Shield Life PPO FairTwo stars
CIGNA PPO GoodThree stars
Health Net PPO GoodThree stars
UnitedHealthcare Insurance Co., Inc. FairTwo stars
311.100/311.200