What Was Measured?

Members who contacted their plan with a problem or to get information were surveyed for the Plan Service rating.

Why Is It Important?

The best PPOs and their doctors communicate with patients about common health risks. For example, a common health risk is sexually transmitted infections in younger, sexually active women. PPOs and their doctors should test younger, sexually active women for sexually transmitted infections like Chlamydia.

Chlamydia Screening At-a-Glance 2011 Edition

Four stars
Three stars
Two stars
One star

Chlamydia Screening

We compared PPOs’ care for members in 2009 using national standards for quality of care.
Aetna PPO GoodThree stars
Anthem Blue Cross PPO FairTwo stars
Blue Shield of California/Blue Shield Life PPO FairTwo stars
CIGNA PPO GoodThree stars
Health Net PPO FairTwo stars
UnitedHealthcare Insurance Co., Inc. GoodThree stars