What Was Measured?

Members who contacted their plan with a problem or to get information were surveyed for the Plan Service rating.

Why Is It Important?

The best PPOs work with members who have diabetes to prevent health problems. The doctors check members’ blood sugar and blood pressure and cholesterol levels often and help to keep them controlled. They also test regularly for early signs of complications, like kidney failure and blindness.

Diabetes Care At-a-Glance 2011 Edition

Four stars
Excellent
Three stars
Good
Two stars
Fair
One star
Poor

Plan ratings differ more for this measure as PPOs may collect the data in different ways.

Diabetes Care

We compared PPOs’ care for members in 2009 using national standards for quality of care.
 
Aetna PPO GoodThree stars
Anthem Blue Cross PPO PoorOne star
Blue Shield of California/Blue Shield Life PPO FairTwo stars
CIGNA PPO FairTwo stars
Health Net PPO GoodThree stars
UnitedHealthcare Insurance Co., Inc. GoodThree stars
311.100/311.200