What Was Measured?

Members who contacted their plan with a problem or to get information were surveyed for the Plan Service rating.

Why Is It Important?

The best PPOs help members with heart disease keep their condition from getting worse. The doctors check members’ cholesterol levels and try to keep them controlled. This helps prevent heart attacks and strokes. The doctors also make sure that members who have had a serious heart problem, such as a heart attack, get the right medications to ease heart pain and help avoid another heart attack.

Heart Care At-a-Glance 2011 Edition

Four stars
Excellent
Three stars
Good
Two stars
Fair
One star
Poor

Plan ratings differ more for this measure as PPOs may collect the data in different ways.

Heart Care

We compared PPOs’ care for members in 2009 using national standards for quality of care.
 
Aetna PPO GoodThree stars
Anthem Blue Cross PPO FairTwo stars
Blue Shield of California/Blue Shield Life PPO FairTwo stars
CIGNA PPO FairTwo stars
Health Net PPO GoodThree stars
UnitedHealthcare Insurance Co., Inc. GoodThree stars
311.100/311.200