What Was Measured?

Members who contacted their plan with a problem or to get information were surveyed for the Plan Service rating.

Why Is It Important?

The best PPOs work to prevent childhood diseases and, when a child or adolescent is ill, doctors only prescribe antibiotics that are truly necessary. Good care also means that children who struggle with attention deficit disorder are regularly checked to see that they are getting the right medications.

Treating Children: Getting the Right Care At-a-Glance 2011 Edition

Four stars
Excellent
Three stars
Good
Two stars
Fair
One star
Poor

Treating Children: Getting the Right Care

We compared PPOs’ care for members in 2009 using national standards for quality of care.
 
Aetna PPO FairTwo stars
Anthem Blue Cross PPO FairTwo stars
Blue Shield of California/Blue Shield Life PPO FairTwo stars
CIGNA PPO FairTwo stars
Health Net PPO PoorOne star
UnitedHealthcare Insurance Co., Inc. FairTwo stars
311.100/311.200