What Was Measured?

What percentage of HMO members reported that their doctor or other providers talked with them about things to do to prevent illness?

These results are based on a survey of a sample of HMO members.

Why Is It Important?

Your doctor is responsible to help you stay healthy. The best doctors give their patients advice and specific steps to overcome the difficulties patients have in taking care of their health.

Doctors and staff should be teaching patients ways to prevent illness and they should be regularly checking-in, encouraging and helping patients with their good health activities.

Compare California Scores to National Results

Click here to compare these California health plan scores to the top health plans nationwide.

Health Promotion 2012 Edition

Look for differences of at least 4%. Smaller differences usually are not significant.

Health Promotion

We compared how HMO members rate their care and services during 2010.
  • (Worse)
  • (Better)
UnitedHealthcare of California (formerly PacifiCare) 64%
Horizontal bar, 64 units
Kaiser Permanente - Southern California 61%
Horizontal bar, 61 units
Western Health Advantage 61%
Horizontal bar, 61 units
Blue Shield of California - HMO 59%
Horizontal bar, 59 units
Horizontal bar, 56 units
Kaiser Permanente - Northern California 55%
Horizontal bar, 55 units
Aetna Health of California, Inc. 53%
Horizontal bar, 53 units
Health Net of California, Inc. 52%
Horizontal bar, 52 units
Anthem Blue Cross - HMO 51%
Horizontal bar, 51 units
Score for top health plans nationwide 66%*