What Was Measured?

What percentage of HMO members reported that their doctor talked with them about the pros and cons of their treatment choices and asked which choice best fit their needs?

These results are based on a survey of a sample of HMO members.

Why Is It Important?

Patients have a right to know about their treatment options and to consider which care best meets their needs. Doctors should advise patients of the harms and benefits of each treatment.

The patient’s preferences matter when making treatment choices. Patients who share in the decisions are more likely to follow through on their part in the care.

Compare California Scores to National Results

Click here to compare these California health plan scores to the top health plans nationwide.

Patient and Doctor Share Decisions 2012 Edition

Look for differences of at least 4%. Smaller differences usually are not significant.

Patient and Doctor Share Decisions

We compared how HMO members rate their care and services during 2010.
  • (Worse)
    0%
  • (Better)
    100%
Blue Shield of California - HMO 64%
Horizontal bar, 64 units
CIGNA HMO 64%
Horizontal bar, 64 units
Anthem Blue Cross - HMO 62%
Horizontal bar, 62 units
Western Health Advantage 62%
Horizontal bar, 62 units
Kaiser Permanente - Northern California 60%
Horizontal bar, 60 units
UnitedHealthcare of California (formerly PacifiCare) 60%
Horizontal bar, 60 units
Kaiser Permanente - Southern California 59%
Horizontal bar, 59 units
Aetna Health of California, Inc. 57%
Horizontal bar, 57 units
Health Net of California, Inc. 56%
Horizontal bar, 56 units
Score for top health plans nationwide 67%*
311.110/311.210