What Was Measured?

What percentage of HMO members highly rated the plan for helping them get the care they need?

These results are based on a survey of a sample of HMO members.

Why Is It Important?

High scores mean the members didn’t face delays or hassles in seeing a specialist or getting tests or treatment.

Compare California Scores to National Results

Click here to compare these California health plan scores to the top health plans nationwide.

Getting Doctors and Care Easily 2012 Edition

Look for differences of at least 4%. Smaller differences usually are not significant.

Getting Doctors and Care Easily

We compared how HMO members rate their care and services during 2010.
  • (Worse)
    0%
  • (Better)
    100%
Blue Shield of California - HMO 87%
Horizontal bar, 87 units
Kaiser Permanente - Northern California 85%
Horizontal bar, 85 units
Kaiser Permanente - Southern California 85%
Horizontal bar, 85 units
Western Health Advantage 84%
Horizontal bar, 84 units
Health Net of California, Inc. 83%
Horizontal bar, 83 units
Anthem Blue Cross - HMO 82%
Horizontal bar, 82 units
CIGNA HMO 82%
Horizontal bar, 82 units
Aetna Health of California, Inc. 81%
Horizontal bar, 81 units
UnitedHealthcare of California (formerly PacifiCare) 79%
Horizontal bar, 79 units
Score for top health plans nationwide 90%*
311.110/311.210