What Was Measured?

What percentage of HMO members said that it was easy to find a personal doctor who they are happy with?

These results are based on a survey of a sample of HMO members.

Why Is It Important?

High scores mean that it was easy for HMO members to find a personal doctor from the plan’s list and they are happy with this doctor.

Compare California Scores to National Results

No nationwide results are available for this measure.

Finding a Personal Doctor 2012 Edition

Look for differences of at least 4%. Smaller differences usually are not significant.

Finding a Personal Doctor

We compared how HMO members rate their care and services during 2010.
  • (Worse)
    0%
  • (Better)
    100%
Blue Shield of California - HMO 79% Horizontal bar, 79 units
Kaiser Permanente - Northern California 79% Horizontal bar, 79 units
CIGNA HMO 76% Horizontal bar, 76 units
UnitedHealthcare of California (formerly PacifiCare) 75% Horizontal bar, 75 units
Western Health Advantage 75% Horizontal bar, 75 units
Health Net of California, Inc. 74% Horizontal bar, 74 units
Aetna Health of California, Inc. 71% Horizontal bar, 71 units
Anthem Blue Cross - HMO 71% Horizontal bar, 71 units
Kaiser Permanente - Southern California Too few patients in sample to report
311.110/311.210