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Why is it important to have good communication between the doctor and you?

To make good choices about your health, it is important that your doctor clearly explain health problems and other issues in a way that is easy to understand. The doctor needs to provide clear instructions on what you need to do. Your trust in your doctor and your ability to care for yourself is affected by whether the doctor is respectful and pays attention to your concerns.

What can doctors do to communicate well?

The best PPOs help their doctors and other staff to communicate well with you. This includes having doctors and other staff that know your health history, listen to your concerns and treat you with respect.