Rating of Doctor
2022-23 Edition
Why are highly rated doctors important?
Doctors have education and clinical training in general areas of medicine, such as internal medicine or family medicine. Doctors and their staff are a big part of your experience with a health plan. It is important for you and your doctor to develop a trusting relationship to discuss your health, understand your health care options and sometimes work with you to make difficult decisions about your overall well-being.
How can health plans make sure they provide highly rated doctors?
When members give their doctors high ratings, it means the plan has doctors and staff who listen to you, explain things clearly and treat you with respect. Some examples of a highly rated doctor might be:
- Doctors don’t rush your visit but provide enough time to talk through questions and health care concerns
- Doctors are respectful and pay close attention to your questions and health care concerns
- Doctors talk through your treatment options with you
- Doctors make health records immediately available to other providers who are caring for you
- You and your doctors make decisions together about your health.
What do the scores mean?
The star ratings tell you how well members rated their experience with their doctors during 2021. The scores show the percentage of health plan members who gave the plan a score of 9 or 10 on a 0 to 10 scale.
The scores are based on information from a survey of a sample of at least 100 health plan members in 2021.
Data Disclaimer
The source for data contained in this publication is Quality Compass®2022 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2022 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
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