Behavioral and Mental Health Care Summary 2023-24 Edition

Why is behavioral and mental health care important?

Behavioral and mental health is an important part of quality health care. If you have major depression, highly rated HMOs and PPOs make sure that you can see a doctor or mental health provider quickly and regularly and get the right medicine, if needed. If you have been hospitalized for a mental illness, it is important that you receive follow-up care with your doctor or a mental health provider. Or if you have problems with substance use disorders, highly rated health plans also help you stay in follow-up treatment.

What do the stars mean?

The stars tell you how successful each plan was at helping members get the behavioral and mental health care they needed. More stars are better.

Data Disclaimer  
The data source for data for the Report Cards is Quality Compass® 2023 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2023 includes Healthcare Effectiveness Data and Information Set (HEDIS®) and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors. NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass and HEDIS are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Users of the data shall not have the right to alter, enhance, or otherwise modify the data. Anyone who wants to use or reproduce the data without modification for a noncommercial purpose may do so without obtaining any approval from NCQA. All commercial uses must be approved by NCQA and are subject to a license at the discretion of NCQA. Use by healthcare providers in connection with their own practices is not commercial use. A "commercial use" refers to any sale, license, or distribution of the data for commercial gain, or incorporation of the data into any product or service that is sold, licensed, or distributed for commercial gain, even if there is no actual charge for inclusion of the data. ©2004-2023 National Committee for Quality Assurance, all rights reserved.