San Joaquin Medi-Cal Health Plan Quality Ratings

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San Joaquin Medi-Cal Health Plan Quality Ratings

Quality of care for children
Quality of care for adults

How Medi-Cal plans compare on quality of care for children (see below for time covered)

= Scored higher than the average for Medi-Cal plans in California.

= Scored about the same as the average for Medi-Cal plans in California.

= Scored lower than the average for Medi-Cal plans in California.

= Too few Medi-Cal plan members to report OR results were not available.

Getting needed care Children got the care they needed without problems.

Getting care quickly Children got appointments and treatment without long waits.

How well doctors communicate Doctors listened carefully, gave good explanations, and showed respect.

Shared Decision Making Doctors talked with parents about treatment choices for the child and asked which was best for the child.

Plan customer service Parents got the help they needed from plan customer service and plan written material.

Vaccines (shots) for children Children got all the vaccines (shots) they were supposed to have to prevent illness.

Vaccines (shots) for teenagers Teenagers got all of the vaccines (shots) they were supposed to have to prevent illness.

Check-ups for children Children got all of the check-ups they were supposed to have.

Anthem Blue Cross Partnership Plan

Health Plan of San Joaquin

How Medi-Cal plans compare on quality of care for adults (see below for time covered)

= Scored higher than the average for Medi-Cal plans in California.

= Scored about the same as the average for Medi-Cal plans in California.

= Scored lower than the average for Medi-Cal plans in California.

= Too few Medi-Cal plan members to report OR results were not available.

Getting needed care People got the care they needed without problems.

Getting care quickly People got appointments and treatment without long waits.

How well doctors communicate Doctors listened carefully, gave good explanations, and showed respect.

Shared decision making Doctors talked with patient about treatment choices and asked which was best for the patient.

Plan customer service People got the help they needed from plan customer service and plan written materials.

Pregnancy care Pregnant women got regular check ups before their baby was born.

Testing diabetics' blood sugar level Adult diabetics (type 1 and type 2) tested for the amount of sugar in their blood

Care for adults with bronchitis Adults with bronchitis got the right kinds of treatment.

Anthem Blue Cross Partnership Plan

Health Plan of San Joaquin

Period of time covered by these ratings:

Ratings for getting needed care, getting care quickly, doctor communication, shared decision making, and plan customer service is from a survey completed by a sample of Medi-Cal members about their services during 2009. This is the most up-to-date information available.

Ratings for vaccines for children, vaccines for teens, checkups for children, pregnancy care, testing diabetics' blood sugar, and care for adults with bronchitis is from records of Medi-Cal members' services during 2012. This is the most up-to-date information available.

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