Customer Service Information
For information on plan rates, doctors and participating medical groups and more go towww.altamed.orgCustomer service phone number:888-499-9303Customer service TTY/TDD number:800-735-2929
Doctor InformationOnline doctor and office directory:www.altamed.orgNumber of primary care doctors:336Number of Ob/Gyn doctors:39Number of specialty doctors:1638Number of mental health practitioners:9
Information Technology UsePatient can email doctor?YesOnline appointment scheduling?YesPatient gets visit summary that includes patient care instructions?YesPatient can get test results online?YesPatient can view their medical record online?YesOnline reminders for preventive and follow-up care?NoOrder medication refills online?YesComputerized checks that medication is safe for patient?Yes
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