Customer Service Information
For information on plan rates, doctors and participating medical groups and more go towww.kp.orgCustomer service phone number:800-464-4000, 800-788-0616 (Spanish), 800-757-7585 (Chinese)Customer service TTY/TDD number:TTY 711
Doctor InformationOnline doctor and office directory:www.kp.orgNumber of primary care doctors:156Number of Ob/Gyn doctors:35Number of specialty doctors:463Number of mental health practitioners:157
Information Technology UsePatient can email doctor?YesOnline appointment scheduling?YesPatient gets visit summary that includes patient care instructions?YesPatient can get test results online?YesPatient can view their medical record online?YesOnline reminders for preventive and follow-up care?YesOrder medication refills online?YesComputerized checks that medication is safe for patient?Yes
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