Customer Service Information
For information on plan rates, doctors and participating medical groups and more go towww.kp.orgCustomer service phone number:800-464-4000, 800-788-0616 (Spanish), 800-757-7585 (Chinese)Customer service TTY/TDD number:TTY 711
Doctor InformationOnline doctor and office directory:www.kp.orgNumber of primary care doctors:206Number of Ob/Gyn doctors:42Number of specialty doctors:508Number of mental health practitioners:182
Information Technology UsePatient can email doctor?YesOnline appointment scheduling?YesPatient gets visit summary that includes patient care instructions?YesPatient can get test results online?YesPatient can view their medical record online?YesOnline reminders for preventive and follow-up care?YesOrder medication refills online?YesComputerized checks that medication is safe for patient?Yes
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