California Health Care
Quality Report Card
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Optum Care Network

Ratings

  • Appropriate Use of Treatments, Tests and Procedures Fair
    Fair
  • Asthma Care Fair
    Fair
  • Diabetes Care Good
    Good
  • Heart Care Good
    Good
  • Preventive Screenings Good
    Good
  • Treating Children: Getting the Right Care Good
    Good

Customer Service Information

For information on plan rates, doctors and participating medical groups and more go to
www.healthcarepartners.com
Customer service phone number:
(800) 403-4160

Doctor Information

Online doctor and office directory:
www.healthcarepartners.com
Number of primary care doctors:
1993
Number of Ob/Gyn doctors:
197
Number of specialty doctors:
814
Number of mental health practitioners:
524

Information Technology Use

Patient can email doctor?
Yes
Online appointment scheduling?
Yes
Patient gets visit summary that includes patient care instructions?
Yes
Patient can get test results online?
Yes
Patient can view their medical record online?
Yes
Online reminders for preventive and follow-up care?
Yes
Order medication refills online?
Yes
Computerized checks that medication is safe for patient?
Yes

Service Information

  • Counties served by
  • Los Angeles
  • Los Angeles - Eastern L.A. County
  • Los Angeles - San Fernando/San Gabriel
  • Los Angeles - Torrance and South Bay
  • Los Angeles - West
  • Orange
  • Primary hospital affiliations:
  • Ahmc Anaheim Regional Medical Center
  • Foothill Presbyterian Hospital
  • Fountain Valley Regional Hospital and Medical Center
  • Glendale Adventist Medical Center
  • Glendale Memorial Hospital And Health Center
  • Good Samaritan Hospital
  • Huntington Memorial Hospital
  • Lakewood Regional Medical Center
  • Long Beach Memorial Medical Center
  • Mission Community Hospital
  • Northridge Hospital Medical Center
  • Orange Coast Memorial Medical Center
  • Placentia Linda Hospital
  • Providence Saint Joseph Medical Center
  • Providence Tarzana Medical Center
  • San Dimas Community Hospital
  • Torrance Memorial Medical Center – HCP & SB IPA patients only
  • Valley Presbyterian Hospital
  • USC Verdugo Hills Hospital
  • White Memorial Medical Center
  • Beverly Hospital
  • California Hospital Medical Center
  • Centinela Hospital Medical Center
  • Citrus Valley Med Ctr – Inter-Community
  • Citrus Valley Med Ctr – Queen of the Valley
  • Hollywood Presbyterian Medical Center
  • Little Company of Mary – San Pedro – LCM IPA patients only
  • Little Company of Mary – Torrance – LCM IPA patients only
  • Los Alamitos Medical Center
  • Monterey Park Hospital
  • Monterey Park Hospital
  • Palmdale Regional Medical Center
  • Providence Holy Cross Medical Center
  • Southern California Hospital at Culver City
  • St. Mary Medical Center
  • Urgent care clinic?
  • Yes
  • After hours scheduled appointments available?
  • Some