California Health Care
Quality Report Card
Navigation

PrimeCare

Ratings

  • Breast Cancer Screening Poor
    Excellent
  • Eye Exam for Diabetes Patients Poor
    Excellent
  • Colorectal Cancer Screening Excellent
    Very Good
  • Controlling Blood Sugar For Diabetes Patients Excellent
    Very Good
  • Testing Kidney Function For Diabetes Patients Poor
    Excellent
  • Managing Osteoporosis in Women after a Fracture Good
    Good
  • Number of Days High Blood Pressure Medications were Filled Excellent
    Very Good
  • Number of Days Diabetes Medication was Filled Excellent
    Very Good
  • Number of Days High Cholesterol Medications were Filled Excellent
    Very Good
  • Prescribing Statins for Patients with Heart Disease Fair
    Fair
  • Prescribing Statins for Patients with Diabetes Excellent
    Very Good
  • Controlling High Blood Pressure Excellent
    Very Good

Customer Service Information

For information on plan rates, doctors and participating medical groups and more go to
www.primecare.com
Customer service phone number:
800-956-8000
Customer service TTY/TDD number:
711

Doctor Information

Online doctor and office directory:
www.primecare.com
Number of primary care doctors:
360
Number of Ob/Gyn doctors:
75
Number of specialty doctors:
1100
Number of mental health practitioners:
77

Information Technology Use

Patient can email doctor?
Some
Online appointment scheduling?
Some
Patient gets visit summary that includes patient care instructions?
Some
Patient can get test results online?
Some
Patient can view their medical record online?
No
Online reminders for preventive and follow-up care?
Some
Order medication refills online?
Some
Computerized checks that medication is safe for patient?
Some

Service Information

  • Counties served by
  • Riverside
  • San Bernardino
  • Health plans accepted:
  • Aetna Health of California, Inc. - HMO
  • Anthem Blue Cross - HMO
  • Blue Shield of California - HMO
  • CIGNA - HMO
  • Health Net of California, Inc. - HMO
  • UnitedHealthcare of California - HMO
  • Primary hospital affiliations:
  • Community Hospital Of San Bernardino
  • Corona Regional Medical Center-Main
  • Desert Regional Medical Center
  • Hemet Valley Medical Center
  • Menifee Valley Medical Center
  • Parkview Community Hospital Medical Center
  • Riverside Community Hospital
  • San Antonio Regional Hospital
  • San Gorgonio Memorial Hospital
  • Rancho Springs Medical Center
  • Inland Valley Medical Center
  • St. Bernardine Medical Center
  • Temecula Valley Hospital
  • Chino Valley Medical Center
  • Redlands Community Hospital
  • Urgent care clinic?
  • Yes
  • After hours scheduled appointments available?
  • Some