California Health Care
Quality Report Card
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Blue Shield of California/Blue Shield Life - PPO

Ratings

  • Good
    Good
  • Asthma and Lung Disease Care Excellent
    Excellent
  • Diabetes Care Good
    Good
  • Heart Care Fair
    Fair
  • Maternity Care Fair
    Fair
  • Behavioral and Mental Health Care Good
    Good
  • Good
    Good
  • Treating Adults: Getting the Right Care Good
    Good
  • Treating Children: Getting the Right Care Fair
    Fair
  • Fair
    Fair
  • Satisfaction with Plan Doctors Good
    Good
  • Satisfaction with Plan Services Good
    Good

Contact Information

Customer Service Phone Number
Blue Shield members looking for additional support should contact the phone number on the back of their ID card. For additional information about Blue Shield of California health plan products, please visit www.blueshieldca.com

Customer Service TTY/TTD Phone Number
Blue Shield members looking for additional support should contact the phone number on the back of their ID card. For additional information about Blue Shield of California health plan products, please visit www.blueshieldca.com

Customer Service Hours/Availability

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  • Counties Served
  • Alameda
  • Alpine
  • Amador
  • Butte
  • Calaveras
  • Colusa
  • Contra Costa
  • Del Norte
  • El Dorado
  • Fresno
  • Glenn
  • Humboldt
  • Imperial
  • Inyo
  • Kern
  • Kings
  • Lake
  • Lassen
  • Los Angeles
  • Madera
  • Marin
  • Mariposa
  • Mendocino
  • Merced
  • Modoc
  • Mono
  • Monterey
  • Napa
  • Nevada
  • Orange
  • Placer
  • Plumas
  • Riverside
  • Sacramento
  • San Benito
  • San Bernardino
  • San Diego
  • San Francisco
  • San Joaquin
  • San Luis Obispo
  • San Mateo
  • Santa Barbara
  • Santa Clara
  • Santa Cruz
  • Shasta
  • Sierra
  • Siskiyou
  • Solano
  • Sonoma
  • Stanislaus
  • Sutter
  • Tehama
  • Trinity
  • Tulare
  • Tuolumne
  • Ventura
  • Yolo
  • Yuba