California Health Care
Quality Report Card
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Quality Report Card
Info Customer Service
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Learn more about these ratings.
Why is customer service important?
If you are a PPO member, good customer service means that you feel that you are treated well and you get information about your questions.
What can PPOs do to make sure they provide good customer service?
Highly rated PPOs put systems in place and train their staff to help you get the information that you need.
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UnitedHealthcare Insurance Co., Inc. - PPO
83% -
Blue Shield of California/Blue Shield Life - PPO
82%
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Aetna - PPO
81%
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CIGNA - PPO
81%
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Health Net of California, Inc. - PPO
66%
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Anthem Blue Cross - PPO