California Health Care
Quality Report Card
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Info Satisfaction with Plan Doctors Summary 2018-19 Edition

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Why is it important to be satisfied with your plan doctors?

Getting high quality health care means getting care that meets your needs. Highly rated PPOs make sure they provide you with access to quality primary care doctors and specialists who are able to clearly communicate important information to you and who honor your preferences and priorities. These doctors are able to clearly explain your health problem and provide helpful instructions on what you need to do to take care of yourself.

What do the stars mean?

The stars tell you how successful each health plan was at providing access to quality doctors and helping patients get the care and medical information they needed during 2015. More stars are better.