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Commercial Medical Group Report Card


My Family Medical Group 2023-24 Edition


MEDICAL CARE RATINGS

QUALITY OF MEDICAL CARE Fair
Appropriate Use of Treatments, Tests and Procedures Poor
Asthma Care Too few patients in sample to report
Diabetes Care Good
Heart Care Good
Preventive Screenings Poor
Treating Children: Getting the Right Care Too few patients in sample to report
Why were these topics selected?
OPA's Report Cards provide scores on health care measures used nationally for these topics. The topics provide information on important quality care for the topic and what your doctor or health plan and you should or could be doing so that you get the best care.
PATIENTS RATE OVERALL EXPERIENCE Too few patients in sample to report
Rating of Doctor and Care Too few patients in sample to report
Communicating with Patients Too few patients in sample to report
Coordinating Patient Care Too few patients in sample to report
Health Promotion Too few patients in sample to report
Helpful Office Staff Too few patients in sample to report
Timely Care and Service Too few patients in sample to report

Select a county named on the map below and then choose one of the star rating topics above to go to that County Medical Group Report Card page.

Counties where My Family Medical Group provides services:

San Bernardino

Many medical groups also serve patients who live in neighboring counties.

Customer Service Information

  • To find out about each medical group’s doctors and locations, health plans accepted, appointment hours, after hours services, urgent care services, and more go to
    http://www.myfamilymg.com
  • Customer service phone number: 909-591-6446
  • Customer service TTY/TDD number: 
  • Co-payment for services varies greatly. Consider calling your doctor or plan to learn more about your co-payment before getting the care you need.

Doctor Information

  • Number of primary care doctors: 4
  • Number of Ob/Gyn doctors: 0
  • Number of specialty doctors: 0
  • Number of mental health practitioners: 0

Primary Hospital Affiliations

  • Chino Valley Medical Center
  • Loma Linda University Medical Center
  • Montclair Hospital Medical Center
  • Pomona Valley Hospital Medical Center
  • San Antonio Community Hospital

Information Technology Use

The below services are offered by providers in this medical group:
  • Patient can email doctor? Yes
  • Online appointment scheduling? No
  • Patient gets visit summary that includes patient care instructions? Some
  • Patient can get test results online? No
  • Patient can view their medical record online? No
  • Online reminders for preventive and follow-up care? No
  • Order medication refills online? No
  • Computerized checks that medication is safe for patient? Yes
The computer can warn your doctor(s) if they are trying to prescribe a drug that could cause an interaction with another drug you are taking. Medical groups report whether all, some, or none of the doctors are using computers for this safety check.
300.310/300.320
 

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