Report Card Home Directory of HMOs, PPOs and Medical Groups

Commercial Medical Group Report Card


Optum (formerly PrimeCare) 2023-24 Edition


MEDICAL CARE RATINGS

Why were these topics selected?
OPA's Report Cards provide scores on health care measures used nationally for these topics. The topics provide information on important quality care for the topic and what your doctor or health plan and you should or could be doing so that you get the best care.

Select a county named on the map below and then choose one of the star rating topics above to go to that County Medical Group Report Card page.

Counties where Optum (formerly PrimeCare) provides services:

Riverside, San Bernardino

Many medical groups also serve patients who live in neighboring counties.

Customer Service Information

  • To find out about each medical group’s doctors and locations, health plans accepted, appointment hours, after hours services, urgent care services, and more go to
    http://www.primecare.com
  • Customer service phone number: 800-956-8000
  • Customer service TTY/TDD number: 711
  • Co-payment for services varies greatly. Consider calling your doctor or plan to learn more about your co-payment before getting the care you need.

Doctor Information

  • Number of primary care doctors: 360
  • Number of Ob/Gyn doctors: 75
  • Number of specialty doctors: 1100
  • Number of mental health practitioners: 77

Primary Hospital Affiliations

  • Redlands Community Hospital
  • Chino Valley Medical Center
  • Community Hospital Of San Bernardino
  • Corona Regional Medical Center-Main
  • Desert Regional Medical Center
  • Hemet Valley Medical Center
  • Menifee Valley Medical Center
  • Parkview Community Hospital Medical Center
  • Riverside Community Hospital
  • San Antonio Regional Hospital
  • San Gorgonio Memorial Hospital
  • Rancho Springs Medical Center
  • Inland Valley Medical Center
  • St. Bernardine Medical Center
  • Temecula Valley Hospital

Information Technology Use

The below services are offered by providers in this medical group:
  • Patient can email doctor? Some
  • Online appointment scheduling? Some
  • Patient gets visit summary that includes patient care instructions? Some
  • Patient can get test results online? Some
  • Patient can view their medical record online? No
  • Online reminders for preventive and follow-up care? Some
  • Order medication refills online? Some
  • Computerized checks that medication is safe for patient? Some
The computer can warn your doctor(s) if they are trying to prescribe a drug that could cause an interaction with another drug you are taking. Medical groups report whether all, some, or none of the doctors are using computers for this safety check.
300.310/300.320
 

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