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Commercial Medical Group Report Card


Prospect Health Source Medical Group


MEDICAL CARE RATINGS

PATIENTS RATE OVERALL EXPERIENCE Poor
Rating of Doctor and Care Poor
Communicating with Patients Not enough data to score reliably
Coordinating Patient Care Poor
Health Promotion Not enough data to score reliably
Helpful Office Staff Not enough data to score reliably
Timely Care and Service Good

Counties where Prospect Health Source Medical Group provides services:

Los Angeles, Orange

Many medical groups also serve patients who live in neighboring counties.

Customer Service Information

  • To find out about each medical group’s doctors and locations, health plans accepted, appointment hours, after hours services, urgent care services, and more go to
    http://www.prospectmedical.com/
  • Customer service phone number: 800-708-3230
  • Customer service TTY/TDD number: 711
  • Co-payment for services varies greatly. Consider calling your doctor or plan to learn more about your co-payment before getting the care you need.

Doctor Information

  • Number of primary care doctors: 95
  • Number of Ob/Gyn doctors: 8
  • Number of specialty doctors: 170
  • Number of mental health practitioners: 11

Primary Hospital Affiliations

  • L.A. Downtown Medical Center
  • Glendale Adventist Medical Center
  • White Memorial Medical Center
  • Beverly Hospital
  • Cedars-Sinai Medical Center
  • Children's Hospital of Los Angeles
  • Lakewood Regional Medical Center
  • Los Angeles Community Hospital
  • Los Angeles Community Hospital at Bellflower
  • Los Angeles Community Hospital at Norwalk
  • Southern California Hospital at Culver City
  • Southern California Hospital at Hollywood
  • Southern California Hospital at Van Nuys

Information Technology Use

The below services are offered by providers in this medical group:
  • Patient can email doctor? Some
  • Online appointment scheduling? Some
  • Patient gets visit summary that includes patient care instructions? Some
  • Patient can get test results online? Yes
  • Patient can view their medical record online? No
  • Online reminders for preventive and follow-up care? Some
  • Order medication refills online? Some
  • Computerized checks that medication is safe for patient? Some
The computer can warn your doctor(s) if they are trying to prescribe a drug that could cause an interaction with another drug you are taking. Medical groups report whether all, some, or none of the doctors are using computers for this safety check.
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