Anthem Blue Cross - HMO 2023-24 Edition

Why were these topics selected?
OPA's Report Cards provide scores on health care measures used nationally for these topics. The topics provide information on important quality care for the topic and what your doctor or health plan and you should or could be doing so that you get the best care.
PATIENTS RATE OVERALL EXPERIENCE Too few patients in sample to report
Getting Care Easily Too few patients in sample to report
Satisfaction with Health Plan Services Too few patients in sample to report
Satisfaction with Plan Doctors Too few patients in sample to report
Data Disclaimer  
The data source for data for the Report Cards is Quality Compass® 2023 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2023 includes Healthcare Effectiveness Data and Information Set (HEDIS®) and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors. NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass and HEDIS are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Users of the data shall not have the right to alter, enhance, or otherwise modify the data. Anyone who wants to use or reproduce the data without modification for a noncommercial purpose may do so without obtaining any approval from NCQA. All commercial uses must be approved by NCQA and are subject to a license at the discretion of NCQA. Use by healthcare providers in connection with their own practices is not commercial use. A "commercial use" refers to any sale, license, or distribution of the data for commercial gain, or incorporation of the data into any product or service that is sold, licensed, or distributed for commercial gain, even if there is no actual charge for inclusion of the data. ©2004-2023 National Committee for Quality Assurance, all rights reserved.

Customer Service Information

  • To find doctors who accept Anthem Blue Cross - HMO and their office locations, and more go to

  • Customer service phone number:
    800-999-3643 (Commercial) 800-407-4627 (Medi-Cal)

  • Customer service TTY/TDD number:

  • Customer service hours/availability:
    8 a.m. - 5 p.m., M - F (Commercial) 7 a.m. - 7 p.m., M - F (Medi-Cal)

  • Co-payment for services varies greatly. Consider calling your doctor or plan to learn more about your co-payment before getting the care you need.

Counties served by Anthem Blue Cross - HMO:

All of California. Call the plan to find out what is available in your area.